SMS Terms of Service

Last updated: April 5, 2026

Consent for SMS Communication

By opting in to SMS notifications from Birmingham Place Property Management ("we," "us," "our"), you consent to receive text messages related to your tenancy and property management services at the mobile number you have provided.

You acknowledge that consent is not a condition of purchase, tenancy, or any service. You may opt out at any time.

Types of SMS Communications

You may receive the following categories of text messages from Birmingham Place Property Management:

1. Customer Care

Messages related to service inquiries, maintenance requests, and general support.

2. Account Information

Messages about your tenant portal account, move-in details, and lease-related updates.

3. Property Management

Rent reminders, payment confirmations, package delivery alerts, property announcements, and emergency notices.

4. Marketing

Occasional promotional messages about available units, community events, and property updates.

How to Opt In

You may opt in to receive SMS notifications from Birmingham Place Property Management through any of the following methods:

• Website form — by completing a rental application or contact form on our website and checking the SMS consent checkbox
• During lease onboarding — your property manager will set your notification preferences (Email, Text, Both, or Off) with your verbal consent during move-in
• Verbal consent — by verbally agreeing to receive text messages when speaking with property management staff
• Texting JOIN — by texting the keyword JOIN to our business number at (248) 775-5058

Your phone number on file in our tenant management system will be used for SMS delivery. You must provide a valid mobile phone number capable of receiving text messages.

Message Frequency

Standard Messaging Disclosures

• Message and data rates may apply. Standard messaging rates from your mobile carrier apply to all messages sent and received. Contact your wireless provider for details about your messaging plan.
• Reply STOP to any message at any time to opt out of all SMS notifications.
• Reply START to re-subscribe to SMS notifications after opting out.
• Reply HELP for assistance and contact information.

Opt-Out Instructions

You may also opt out by any of the following methods:

• Contacting the front desk and requesting your notification preference be changed to "Off" or "Email Only"
• Calling property management at (248) 775-5058
• Emailing your opt-out request to silvio@bewelllifestylecenters.com

Help

For assistance with SMS notifications:

• Reply HELP to any message for immediate assistance
• Call us at (248) 775-5058
• Email us at silvio@bewelllifestylecenters.com

Privacy & Data Protection

Your privacy is important to us. We are committed to protecting your personal information:

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Your phone number is used solely for property management notifications as described in this policy.
• Opt-in data and consent information will not be shared with any third parties.
• We do not sell, rent, or trade your mobile phone number or any personal information collected through our SMS program.

For more details about how we handle your personal information, please review our Privacy Policy.

Supported Carriers

SMS notifications are supported on all major US mobile carriers, including but not limited to:

• AT&T
• T-Mobile
• Verizon Wireless
• Sprint
• Boost Mobile
• Cricket Wireless
• MetroPCS
• U.S. Cellular
• Virgin Mobile
• Google Fi
• Mint Mobile
• Visible

Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission from your network operator. T-Mobile is not liable for delayed or undelivered messages.

Terms of Service

By opting in to SMS communications from Birmingham Place Property Management, you agree to the following terms:

1. You consent to receive autodialed or prerecorded text messages from Birmingham Place Property Management at the mobile number you have provided. This consent applies to recurring messages.
2. You understand that message and data rates may apply depending on your mobile carrier plan.
3. You understand that your consent to receive SMS messages is not required as a condition of purchasing any goods or services, signing a lease, or maintaining tenancy.
4. You understand that message frequency may vary and that Birmingham Place Property Management reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of messages sent.
5. You agree that neither Birmingham Place Property Management, any mobile carrier, nor any of their affiliates shall be liable for any delays, failures, or errors in the delivery of any SMS messages.
6. You understand that services and content provided through SMS are offered on an "as is" basis and may not be available in all areas at all times.
7. You understand that data obtained from you in connection with this SMS service may include your mobile phone number, your carrier's name, and the date, time, and content of your messages. We may use this information to contact you and provide the services you have requested.
8. You represent that you are the owner or authorized user of the mobile device on which messages will be received and that you are authorized to approve the applicable charges.
9. By subscribing or otherwise using the service, you acknowledge and agree that you will resolve any disputes through arbitration or small claims court, as applicable, rather than through jury trials or class actions.